A CRM system can be deployed in three different ways. It can be installed on physical computers on a business’ premises. It can also be solely on the cloud, with no hardware or software on the company’s computers. The third type is a combination or hybrid of on-premise and cloud CRMs.
When CRMs were first introduced, they were all on-premise CRMs. Today, cloud computing has revolutionized the CRM industry. Now organizations do not need to install on-premise CRMs.